Thank you for taking the time to visit our website. JSI Associates respects each person’s privacy. This privacy notice will advise you how we collect and use the personal information you supply us with. By submitting your data to us, it is implied that you have given us your permission to use your data under the terms of this notice.

What information do we collect about you?

JSI Associates collects information about you when you engage us for mortgage and protection advice. This information will relate to your personal and financial circumstances. It may also include special categories of personal data such as data about your health, if this is necessary for the provision of our services.
We may also collect information when you voluntarily complete client surveys or provide feedback to us. 
Information relating to usage of our website is collected using cookies. These are text files placed on your computer to collect standard internet log information and visitor behaviour information. We’ll use your information collected from the website to personalise your repeat visits to the site. 

Why do we need to collect and use your personal data?

The primary basis that we intend to use for the processing of your data is for the performance of our contract with you. The information that we collect about you is essential for us to be able to carry out the services that you require from us effectively. Without collecting your personal data we would be unable to fulfil our legal and regulatory obligations.
Where special category data is required we’ll obtain your explicit consent in order to collect and process this information. 

How will we use the information about you?

We collect information about you in order to provide you with the services for which you engage us.

 Who might we share your information with?

If you agree, we may email you about other products or services that we think may be of interest to you. We won’t share your information for marketing purposes with companies outside of JSI Associates. In order to deliver our services to you effectively we may send your details to third parties such as those that we engage for professional compliance, accountancy or legal services as well as product and platform providers that we use to arrange financial products for you.

In order to facilitate the transaction to which your business with us relates, we will aim to keep all relevant third parties including, but not limited to, solicitors and estate agents informed of key milestone events, such as valuation dates or the issuing of your mortgage offer.

If you are based outside of the EEA, the country in which you are based might not have analogous Data Protection Legislation to the UK, as a firm we apply UK standards. Where third parties are involved in processing your data we’ll have a contract in place with them to ensure that the nature and purpose of the processing is clear, that they are subject to a duty of confidence in processing your data and that they’ll only act in accordance with our written instructions.     
Where it’s necessary for your personal data to be forwarded to a third party we’ll use appropriate security measures to protect your personal data in transit. For example postal documents will be posted recorded delivery. 
To fulfil our obligations in respect of prevention of money-laundering and other financial crime we may send your details to third party agencies for identity verification purposes.
 

How long do we keep hold of your information?

In principle, your personal data shouldn’t be held for longer than is required under the terms of our contract for services with you. However, we’re subject to regulatory requirements to retain data for specified minimum periods. We also reserve the right to retain data for longer than this due to the possibility that it may be required to defend a future claim against us. In any case, we’ll not retain your personal data for longer than past the time of your death.
You have the right to request deletion of your personal data. We’ll comply with this request, subject to the restrictions of our regulatory obligations and legitimate interests as noted above.  
 

Marketing 

We’d like to send you information about our products and services and those of other companies in our group which may be of interest to you. If you’ve agreed to receive marketing information, you may opt out at a later date. 
You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us by:
• Email: info@jsiassociates.com
• In writing: Compliance , JSI Associates, Mill Barn, Spring Lane, Oxted, RH8 9PB

 Cookies

We use cookies to track visitor use of the website and to compile statistical reports on website activity.

For further information visit http://www.allaboutcookies.org

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
 

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF    
0303 123 1113 (local rate)

Changes to our privacy policy

We keep our privacy policy under regular review and we’ll place any updates on this web page (and/or) inform you of any changes when they occur.  

 How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by:
• Email: info@jsiassociates.com
• In writing: Compliance , JSI Associates, Mill Barn, Spring Lane, Oxted, RH8 9PB